Posted on: 16/02/2017

Job type: Permanent

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Collaborative team
Support microsoft applications
25% development

Company and Role


This large professional services organization are looking for a Senior Business Systems Analyst to join the team. You will provide ITIL based third level support for a range of IT applications including incident resolution, problem management, service request fulfilment and change management. You will also develop customisations for commercial software and bespoke software applications, SQL Server database applications and in-house developed software.



    • Providing ITIL based third level support for a range of IT applications
    • Provide subject matter expert for business applications and liaising with vendors
    • Develop customisations for commercial and bespoke software applications
    • Provide high quality technical development and operational service to stakeholders
    • Documentation Develop and maintain custom software solutions


    • Working knowledge of IT Service Management following the ITIL methodology
    • Ability to maintain stakeholder expectations including business system administrators, business users and IT support functions
    • Strong ability to understand business needs and translate them into solution orientated requirements
    • Experience with Software Development and configuration, ideally with MS technologies including TFS and C#

For a further conversation please contact Cloë Stanbridge in our Sydney office on 02 8233 2354 or send your CV directly to

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