Posted on: 11/08/2017

Job type: Temporary/Contract

 
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Experienced Call Centre Representative
Positive working environment
Immediate start

If you are type of person who really enjoys providing a high quality service to customers in an inbound call centre setting, then Hudson wants to hear from you.


Our Client is looking for experienced Contact Centre Representatives who can build strong customer relationships and can:



    • Make proactive outbound calls in a timely manner

    • Resolve customer enquires and complaints

    • Resolve customer inbound enquiries and/or complaints

    • Display resilience when dealing with customers

    • Provide information, advice or appointments to people who contact an organisation

    • Forward enquiries to relevant departments


    To ensure the customer has an exceptional experience you will have:



    • Previous experience in a Government organisation

    • The drive to deliver exceptional communication

    • A great phone manner

    • Computer data entry skills and the ability to type and talk at the same time

    • Excellent written and verbal skills

    • The ability to learn quickly


If this sounds like you then please do not hesitate to send you curriculum vitae to Rosalie McDonald on Rosalie.McDonald@hudson.com referencing BZ/43124 or call for a confidential conversation on 04 917 9291.




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