Posted on: 2018-05-08

Salary: NZD 40000.00 -> 42000.00 Per year

Job type: Permanent

 
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Join one of New Zealand's leading telecommunications companies
An opportunity to step into a new way of working
Vibrant and continually evolving - be part of the journey!

Digital driven Change is the new normal across New Zealand. More and more businesses are thriving and adapting to the "New World", and Spark is no different, if anything, they're the leader of the pack!

Due to this, Spark is on the hunt for sales stars with a passion for spotting opportunities, to improve and enhance their already remarkable customer experience.

Not only will you be joining a leading, evolving brand; you will also be joining a charismatic team culture. Known for their cohesive team ethic, and their energetic, progressive leaders; your optimistic and enthusiastic approach to customer service will easily transition into this lively culture.

In this role you will be taking inbound calls and assisting customers with various queries, offering a service to benefit them in their day to day lives. Spark are notorious for going above and beyond for all their customers; and of course, this will come naturally to you!

On top of putting customers' needs first, your strong drive to excel will see you being comfortable and confident upselling and cross selling on each and every call.

Your experience:

  • Contact Centre experience in a sales and service environment
  • Proven experience in problem solving, and seeking the best solutions for your customers
  • A natural ability to pick up systems and product requirements, with a solid understanding of technology

You:

  • Are enthusiastic, and your satisfaction stems from delivering a superb customer service
  • Have the drive to continually develop and upskill, personally and professionally
  • Are inspired by your peers, and seek to absorb new aptitudes daily
  • Have exceptional English skills, both verbally and written
  • Are adaptable, and see a curve ball as a challenge to think of new solutions and problem solve

In return, you will be rewarded with a team that's full of beans, eager to assist you in your new role, and broad-minded leaders with a knack for creating a culture that's second to none. Not only this, there are many perks and benefits at Spark, too many to list!

You will be working 8.5 hour fixed shifts between 8am - 8pm Monday - Sunday

If you would like to hear more, please apply by clicking the link below or alternatively, email your CV to cv.nz@hudson with only 9B/35620 in the subject line. Your interest will be treated in the strictest of confidence.

Send job by email

Apply for Customer Advisor
Reference: 9B/35620

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