Customer Service Representative
Auckland Inner, North Island, New Zealand
Posted on: 24/04/2017
Job type: Permanent
Are you a graduate, or looking to step out of retail ?
Inbound customer service for a well known brand
One of New Zealand's best places to work!
Are you a recent graduate who is looking to get your foot in the door, and progress your career within a well renowned NZ company?
If you come from a customer-facing, phone-based or retail background, you will be able to hit the ground running! There is comprehensive training with on-going support, so you will have a fantastic opportunity to grow and progress, working within an industry leading company.
As the first point of contact for the customer, you will be taking inbound calls from new and existing customers. This company has a strong customer service focus, and going the extra mile will be key in this role.
In return, there are some amazing rewards and benefits including:
- Great salary
- Discounts and freebies on the company's products
- Intensive training programme and lots of perks and ongoing support
- Focus on staff development and internal promotions
Ideally you will have the following:
- Customer service experience in either a face-to-face or over the phone environment
- Ability to build rapport easily with customers from the initial point of contact
- Ability to work with multiple systems
You will work 37.5hours per week, anytime from 8am-8pm Monday-Friday, with the option of either a rotational roster or fixed shift. You will also work one Saturday every four weeks, and only 2 Sundays per year, between the times of 8am - 6pm.
What we are looking for:
- A clear criminal and credit history - this is a must
- A driven and motivated attitude, with the willingness to help others
- Great loyalty and tenure in your previous positions
- Excellent verbal and written communication skills
- New Zealand Residency or Citizenship
If you're looking for a place to launch your career, this could be the perfect place to start! Please apply via this website, or at www.jobs.hudson.com. Alternatively, email your resume in Word format to email@example.com, quoting 9B/34511 in the subject line.