Posted on: 2018-05-16

Job type: Permanent

 
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Down to earth office environment + generous benefits package
Well known telco organisation
Convenient Auckland CBD location

Digital driven Change is the new normal across New Zealand. More and more businesses are thriving and adapting to the "New World", and Skinny is no different, if anything, they're the leader of the pack!

Due to this, Skinny is on the hunt for customer service stars to offer great products aimed towards day to day kiwis, with a range of cost friendly and service focused products and services.

Not only will you be joining a leading, evolving brand; you will also be joining a charismatic team culture. Known for their cohesive team ethic, and their energetic, progressive leaders; your optimistic and enthusiastic approach to customer service will easily transition into this lively culture.

Role

In this inbound customer service role, you will be supporting customers with a range of general queries including:

  • Assisting with payments and payment queries
  • Product and services knowledge and recommendations
  • Technical issues and resolution
  • Account settings and changes

Your shifts will be between 8am and 7pm Monday to Friday and 9am to 5pm on the weekends + Public holidays.

We would love to hear from you if...

  • You have retail or call centre customer service experience
  • Are motivated and enthusiastic to grow your call centre career
  • Have superb communication skills with a personable nature
  • General understanding of technology and telco products

This position will be starting in early - mid July so please don't hesitate in applying today to discuss the position further!

Send job by email

Apply for Customer Solutions Representative
Reference: 9B/35644

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