Posted on: 2018-05-10

Job type: Permanent

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Use your QA and risk experience to improve processes in key team
Day to day QA and risk activities
Process review of team in order to facilitate improvement

Our client is a major NZ insurance company and has a large and successful distribution risk management team. An opportunity has arisen in that team to not only manage day to day quality assurance activities but to review and improve QA processes. Specifically they need an analyst who has experience of operational risk management in order to bring the QA function more in line with risk principles.

In the role you will:

  • Carry out quality assurance audits including call monitoring and analysis of results
  • Complete process mapping for QA in the distribution teams
  • Undertake structured process reviews to establish root causes where risks have been identified
  • Support the Distribution Risk Manager in completing Line 1 risk duties

If you have risk and QA experience, and understand how to conduct a process review, then we want to hear from you.

On offer is a place in a high performance and highly collaborative team, in a company with an exceptional corporate culture. The business is going through a hugely exciting change at present and this is a chance to step up, make your mark, and join a large organisation that offers a wealth of career opportunities.

If you are ready to take the next step in your QA or risk career, please apply via this website, or at Alternatively, email your resume in Word format to, quoting Ref. No. 9B/35574 in the subject line. For a confidential discussion, please contact Jenny Groom on (09) 977 9908.


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Reference: 9B/35574

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