Posted on: 2019-02-25

Salary: 100.00 -> 120.00 Per hour

Job type: Temporary/Contract

 

Contract until June 2019 with possible extension
Applicants must be Australian Citizens
Contact Huda on (02) 6229 1556 huda.meer@hudson.com

Hudson is looking to engage the services of an experienced Service Designer to lead a number of service design projects including digital transformation initiatives. The successful candidate will be working in an agile environment, and will be responsible designing new and improved service experiences across a range of programmes and channels.

The role is with one of Hudson's major Government clients on a contract until June 2019 with a possible extension. Applicants must be Australian Citizens.

To be successful for the role, you will have:

  • At least 3 years' experience designing cross channel service experiences that meet user needs and policy goals for large organisations and Government
  • Experience conducting and interpreting user research and analysing organisational operations to understand the current state of a service
  • Experience articulating and presenting future state service experiences by developing artefacts including blueprints, personas, journeys, scenarios and roadmaps
  • Excellent oral and written communication skills with the ability to clearly articulate information to a wide variety of stakeholders and SME's
  • Experience working collaboratively with a range of stakeholders in an agile environment
  • Experience working on service experiences that are required to meet the Australian Government's Digital Service Standard

Relevant qualifications and demonstrated experience with Government departments will be highly regarded.

Like to know more?

To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Huda Meer in our Canberra office on (02) 6229 1556, quoting Ref No. 1A/14619.

Your interest will be treated in the strictest of confidence.

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Reference: 1A/14619

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