Posted on: 2018-05-16

Job type: Permanent

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3-5 years experience managing people
Excellent understanding of AML/CTF operations

The purpose of this role is to manage and lead the AML team within Risk & Fraud Operations that deliver customer service excellence outcomes across the entire business.

The main focus of this role is driving risk, performance and customer outcomes as well as embedding capability development strategies for team members.

About the role:

People Leadership

  • Optimise team member performance through objective setting, monitoring performance, coaching and developing to maximise their growth and potential
  • Ensure consistent execution of agreed performance management disciplines within the team that define individual responsibilities and accountability
  • Mentor and coach support leads and team members to ensure adoption of best practise in management and effective influencing engagement skills
  • Recruitment of permanent and contract staff

Knowledge and Experience

  • 3-5 years managing leaders
  • Knowledge of Risk and Control Frameworks
  • Demonstrated understanding of AML/CTF, Fraud trends and regulatory environment.
  • Demonstrated experience in relationship management
  • Understanding of Operational process environment and internal source systems

Please apply below or send your CV to

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Apply for Operations Manager- AML/CTF
Reference: GC/09454

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