Posted on: 2019-03-18

Job type: Permanent

Sector: IT

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Hi All, I'm currently recruiting for this position. Please click on the job title below to view the Job Description and apply to it!

Our client is looking for a Global Helpdesk Support Engineer who has good knowledge in Linux and VMware technologies. The successful candidate will be rewarded with a challenging career in the financial service industry.


* Providing first line support to users for night desk trading
* Provide support to key applications
* Take ownership of help desk case resolution
* Escalate help desk cases when needed
* Regular health check and system resource monitoring
* Day-to-day support and troubleshooting of core software systems and application packages


* Degree in Computer Science or Information Technology
* Strong knowledge of Microsoft Office and Windows desktop environments
* Strong knowledge in desktop, system hardware support and windows operation system
* 3+ years of user support and server administration experience
* Experience in proprietary trading or hedge fund firm is preferred
* Good knowledge in Linux platforms an virtualization software
* Holder of MSCE, LPIC 1 / 2 certification would be an advantage
* Strong command of spoken and written English
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Apply for Global Helpdesk Support Engineer +480K (Linux)
Reference: HK148249

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