Posted on: 2019-02-12

Salary: 23.00 -> 27.00 Per hour

Job type: Temporary/Contract

 
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CBD location - Modern offices and a well known market leading organisation
Standard business hours Monday to Friday within a collaborative team
Immediate start temp role between 6 - 10 months

Company, Hours and Location

Based in the heart of Auckland CBD, this large well known organisation is within the telecommunication and infrastructure sector.

They have rapidly grown and evolved over the past couple years, due to strong demands on their services across NZ.

This role is starting ASAP and will be for approx. 6-10 months in the first instance working standard business hours.

Role

As part of a dedicated team who look after network and site damages, you will be in charge of managing all the large corporate accounts within your portfolio.

  • Liaising with clients when damages or issues occur
  • Talking through and explaining the situation and next steps
  • Fully understanding both businesses needs and process
  • Explaining billing reasons, costs and arranging payment options

About you

  • Previous account management or senior customer service experience
  • Experience within telco, collections or building would be an added bonus
  • Strong communication skills - be empathic yet able to push back when needed
  • Ready for the next step where you can manage large client accounts

Please don't hesitate in applying today for this great temp role by applying via this website in the first instance.

Alternatively if you are unable to apply online, please email your resume in Word format to rachel.derry@hudson.com and quote only the reference number 9A/32819 in the subject line, otherwise your application will not be received.

SK95252A

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Apply for Senior Customer Service Coordinator
Reference: 9A/32819

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