Posted on: 2019-02-18

Salary: SGD 5500.00 -> 7500.00 Per year

Job type: Permanent

Sector: IT

 
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This is a Senior Role, for an Delivery Operations Manager, who is familiar with internal 24-by-7 computer operations and job scheduling environment.

Responsibilities

* Familiar with well-defined processes, standard operating procedures and principles of operations of 24-by-7 computer operations, mainly performing monitoring (of alerts and events) and escalation (to relevant support teams within predefined turnaround time), as well as performing routine operational tasks of our data centres.
* Familiar with well-defined processes, standard operating procedures and principles of operations of the batch job scheduling environment, mainly working closely with applications teams to define Control-M jobs effectively and efficiently.
* General understanding of infrastructure and application setup.
Make good use of the above knowledge and principles to support Delivery Operations Head in managing the Computer Operations Team and Job Scheduling Team.
* Make good use of the above knowledge and principles to manage major technology uplifting project of the company.

Requirements

* Education Degree in Computer Science / Information Technology or related disciplines would be an advantage.
Experience
* At least 3 years working in leadership capacity, preferably in a Data Centre, Computer Operations or related environment.

Knowledge and Skills 

* Able to communicate in English effectively when describing IT issues
* Disciplined and process-oriented
* ITIL certification would be an advantage
* Administration and scripting skills in Window platform would be an advantage.
* Administration skills of Control-M environment (hardware / software / configuration) would be an advantage.
* Knowledge and experience in Cloud monitoring and performance management would be an advantage.
* Able to write IT instructions / SOP in English - this part will be tested during interview session.



To submit your application, please apply online using the appropriate link below or email your CV in Microsoft Words format to justin.kok@hudson.com quoting SG145918. Your interest will be treated in the strictest of confidence.

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Justin Kok

Reg ID. #: R1873982
Hudson Global Resources (Singapore) Pte Ltd
EA License #: 18S9265
(Justin Kok Pov Lee)

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Reference: SG145918

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